Interview Personas¶
Question banks for interviewing the people who build, operate, and oversee FCC-based systems. Organized by role. Use as a starting deck; adapt to your story.
Interviewing a principal engineer (the builder)¶
Goal: understand what was actually built, not what the marketing says.
- "Which FCC version is the deployment pinned to?"
- "How many personas are active in production?"
- "Which persona carries the highest risk classification?"
- "When did you last run the compliance audit? Can I see the ComplianceReport?"
- "Which constellation-vertical, if any, do you consume?"
- "Which workflow graph do you use — base-5, extended-20, or a larger one?"
- "What changed between the last release and this one, in plain language?"
- "Where does the system fail most often, and what does the Critique persona do then?"
- "Is there a persona whose constraints you tightened after a near-miss?"
- "What's the longest trace you've ever seen in production?"
Follow-up: ask to see one anonymized trace. Offer to look without quoting; it builds trust.
Interviewing a product manager or executive¶
Goal: understand the decision logic, not just the marketing.
- "Who decided to adopt FCC, and what were the alternatives?"
- "What measure of success are you using? How is it auditable?"
- "Who inside your organization owns the compliance report?"
- "What kind of failure would cause you to shut the system down?"
- "What's your procurement clause for FCC-based vendors, if you have one?"
- "Have you ever rejected a release because of a compliance finding?"
- "How do you brief your board on the risk classification of AI deployments?"
- "Do you publish anything about this deployment to citizens/customers/users?"
Follow-up: ask for the most recent board update mention of AI. If one does not exist, that is reportable.
Interviewing a deployment operator or SRE¶
Goal: understand real-world behaviour.
- "What does a typical week of trace data look like?"
- "How often does the Critique halt a run?"
- "Have you ever seen a persona behave unexpectedly?"
- "What dashboards do you look at each morning?"
- "Has the risk heatmap changed over the last quarter?"
- "How do you handle a compliance finding between releases?"
- "What's the hardest thing to debug in an FCC trace?"
- "Who gets paged at 3 a.m. if something goes wrong?"
Follow-up: ask for a redacted sample dashboard screenshot. Useful for long-form feature.
Interviewing a compliance officer or regulator¶
Goal: understand the regulatory frame without straying into legal advice.
- "Which regulation(s) apply to this deployment?"
- "How do you verify EU AI Act / NIST AI RMF crosswalks independently?"
- "What evidence item, if missing, would be a blocker for sign-off?"
- "What's your policy on evidence older than 180 days?"
- "How are remediation timelines enforced?"
- "What's the worst-case scenario you plan for?"
- "Are there findings you have accepted-with-risk, and what's the rationale?"
- "What's your process if you disagree with the engineering team's risk classification?"
Follow-up: regulators rarely speak about active matters. Ask about patterns across their portfolio.
Interviewing an affected user or constituent¶
Goal: understand real-world impact.
- "How did you first encounter this system?"
- "Were you told it was AI-powered? In what language?"
- "What happened when you contested a decision?"
- "Were you offered a human reviewer?"
- "Did you receive a copy of any findings, remediation plan, or similar document?"
- "If you could change one thing about how this system treats you, what would it be?"
Follow-up: if the user has documentation of their interaction, request permission to quote.
Interviewing a researcher or academic critic¶
Goal: sharpen your analytical frame.
- "What's your argument for / against this deployment pattern?"
- "Is there prior work that replicated or contradicted the vendor's claims?"
- "What would count as evidence your criticism is wrong?"
- "Are there FCC design decisions you consider underappreciated?"
- "Where do you think the framework will be in five years?"
Follow-up: ask for the one reference that shaped their thinking most recently.
Cross-cutting questions¶
Four questions you can ask any source:
- "What's the one thing you wish journalists would ask more often?"
- "What's the one thing you wish journalists would stop asking?"
- "Who else should I talk to?"
- "What am I missing?"
The last question, asked late in an interview, is often the most productive.
Prepping the source¶
Before an interview, send a short note:
"For context: I'm planning to ask about the FCC version, the active persona set, the most recent ComplianceReport, and any recent changes. If any of this requires pre-approval on your side, let me know."
This signals seriousness and often surfaces the artifacts before the interview itself.
On-record / off-record protocol¶
FCC-world sources vary. Some are open-source maintainers who assume everything is on record; some are corporate counsel who assume nothing is. Negotiate ground rules early. A useful compromise:
- Framework and architecture topics: on record.
- Specific internal deployment details: background unless otherwise agreed.
- Future-plan speculation: off record unless attributed to a published doc.
Verifying answers¶
Every technical answer should be checkable against an artifact. If your source says "our Critique persona halts 3% of the time," ask: "Is that in a dashboard? Can you send a screenshot?" If it isn't, treat the number as a claim, not a fact.
Where next¶
Interviews done, file your piece. Then return here for the next story: Citation Guide for bibliography; Further Reading for background; Reproducibility Primer if you are writing about a quantitative claim.